Paid GitHub Support

Priority email support for open-source projects. Easy billing & nothing to install.

How it works? Start today!

What's Payymail?

A secure email service where developers provide paid support for their open-source projects. Clients are billed by us and get help as long as they pay.

Why use us?

Developers earn a recurring income by supporting their most important audience. Clients get priority access to top developers on GitHub.

How it works?

Developers set a weekly support price, pick an alias and ask clients to email them at alias@payymail.com. We only forward emails from paying clients, and bill ones that haven't paid.

We handle invoicing, tax and pay developers once a month.

Start today!

Want to get a feel of the process? Try emailing seoguy@payymail.com.

Nothing to install

Custom domain

Seamless billing

Automatic invoicing

Consolidated payment

10% fee (during COVID)

Frequently asked questions

Who can join?

Any open-source developer or constributor hosted on GitHub.

How do I bring in clients?

Once you sign up, simply update your README files and/or profile page, mentioning you offer paid support via your alias@payymail.com address.

How does billing work?

We only forward you emails from paying clients. If they haven't paid, we redirect them to a secure checkout page to complete a subscription. We handle invoicing, tax (where applicable) and re-billing.

How can I stop accepting new clients?

You can mark yourself busy at any time. If you are unavailable, new clients won't be accepted, but you are expected to service existing clients for the remainder of their weekly subscription.

How do I get paid?

At the end of each month we will pay off all subscription payments we were able to charge minus refunds, chargebacks (if any) and our fee.

What is your fee?

We charge a fixed-rate of 15% (10% during COVID). This covers all operational costs, credit card processing and payment transfer fees. Additional fees might be charged by your financial institution and/or bank.

How much does it cost?

Each developer sets their own weekly subscription price. Cost can vary by the experience or availability, but usually ranges from $100-200/week. All fees are included.

How do I sign up?

You don't need to. Simply email the developer. If you haven't yet paid we'll send a secure checkout link. Once you pay you'll receive a welcome message and your future emails will go through.

What will appear on my statement?

Your card and/or bank statement will show a weekly charge as PAYYMAIL until you decide to cancel.

How do I cancel?

You can pause, cancel or restart your weekly support plan at any time. Simply click the dedicated account link on your last invoice or contact us.

How do I download a receipt?

Simply click the dedicated account link on any of your invoices, where you can also add your company and/or tax ID. We can also do it for you if you contact us.

Terms & cancellation

Thanks for using our products and services ("Services"). These Services are provided by Kehalim Ltd. ("We", "Company"), registered at POB 7233 Tel-Mond, Israel. By using our Services, you are agreeing to both these terms ("Terms of Service") and our Privacy Policy. Please read them carefully.

Using our services

Don't misuse, interfere or try to access Services using a method other than the interface and instructions provided. We constantly monitor your use of Services to ensure compliance and may terminate your Account, suspend and/or stop providing Services at any time if you fail to comply or if we find excessive and/or fraudulent use.

Non-acceptable use

By using our Services, you are confirming that you will not be communicating and/or accepting payments with any connection to the following business categories and practices: adult, porn, violence, hatred and/or any unlawful (of any jurisdiction), fraudulent, defamatory or misleading activity, including any violation of privacy or infringement of others' rights.

Subscription, refunds and cancellation

Services are billed on a recurring basis ("Subscriptions"). You will be charged in advance weekly ("Subscription Cycle"). At the end of each Subscription Cycle, Subscriptions automatically renew under the same conditions unless you cancel your Subscription. You may cancel Subscriptions up to 24 hours prior to the end of the Subscription Cycle by simply contacting us. We may, from time to time, modify Subscription fees. Any change in fees will become effective at the end of the then-current ("Billing Period"). Continued use of the Service will be considered an agreement to the change in fees. We may issue a refund for partial Subscriptions at our sole discretion.

Your account

You must be 18 or older to open an Account and provide accurate, complete and current information at all times. You are solely responsible for the confidentiality of your Account and accept responsibility for all actions under your Account. You must notify us immediately of any breach of security or unauthorized use of your Account. We may approve or reject any application to register to the Service at our sole discretion.

Payment

By providing a valid credit card or PayPal ("Payment Method") and using our Services you authorize Company to charge you for the Services. Should your selected Payment Method fail to transfer the Subscription fee, you will be asked to provide an alternative Payment Method or Services will be discontinued.

Service availability

We make all efforts to ensure Services work correctly at all times, but given the nature of the internet and/or our reliance on third party providers we give no warranty that the Services will achieve any minimum availability or response targets. Please notify us promptly of any Service unavailability or performance issues via email or our support system. We will make our best to correct the reported issues as soon as reasonably possible.

Termination

If your Account is cancelled for any reason, you must immediately cease use of all Services and remove any instance, link or code on Your websites.

License

We own all intellectual property of the Services platform (or any part thereof), including all developments or enhancements to the Service platform ("Platform"). We do not own any intellectual property of the communication, messages or any information passed through the Platform between accounts. You are only granted the use of this Platform Services according to this Agreement. You may not assign or otherwise transfer your rights and/or obligations under the Agreement without consent by Company. As part of the Services you are giving your consent to the Company to collect data for the improvement of our tools and the development of new products.

Communication

Any notice under the Agreement, including notifications about issues relating to Services, shall be made in writing to the other party's known email address. Notices will be deemed effective 24 hours from the time of sending. We may disclose our relationship with You (including your name and trademarks) in our marketing material, websites and/or our operational relationship with third parties.

Modifications

We may, from time to time, modify all, or any part of this Agreement, at our sole discretion. Modifications will be effective immediately upon notice published on the Company websites. Continued usage of the Services after receiving notice of such modifications will constitute your unconditional acceptance of the modified Agreement.

Indemnity

You shall indemnify, defend and hold harmless the Company against all losses, liabilities, damages and costs (including legal expenses) sustained, incurred or suffered by Company as a result of any claim, action or proceeding that: (i) You infringe the intellectual property rights and/or privacy of any third party; (ii) You are in breach of your obligations under the terms of the Agreement; or (iii) any third party claims arising from your use of Services otherwise than in accordance with the terms of the Agreement.

Liability

We are not liable for the consequences of any interruptions to, or errors in the Services, including any: loss of profits; loss of business; depletion of goodwill or similar losses; loss of anticipated savings; or loss of goods; or loss of use; or loss or corruption of data or information; or any special, indirect, consequential or pure economic loss (whether or not falling in any of the foregoing categories), costs, damages, charges or expenses.

Force majeure

Neither party shall be liable to the other by reason of any event arising which is beyond the reasonable control of the affected party, including any governmental regulations, fire, flood, disaster, civil riot or war.

Entire agreement

The Agreement constitutes the whole agreement between the parties relating to its subject matter and supersedes any prior drafts, agreements, undertakings, representations, warranties and arrangements of any nature, whether in writing or oral, relating to such subject matter save that this clause shall not exclude liability for any fraud or fraudulent misrepresentation of a party.

Governing law and jurisdiction

The Agreement shall be governed by, and construed in accordance with, the laws of Israel. In relation to any legal action or proceedings to enforce the Agreement or arising out of or in connection with the Agreement each of the parties will submit exclusively to the courts in Tel-Aviv, Israel.

Updated: Sep-26, 2021

Privacy policy

Thanks for using our products and services ("Services"). These Services are provided by Kehalim Ltd. ("We", "Company"), registered at POB 7233 Tel-Mond, Israel. Some Services include collecting user data. Some of this data is non-identifiable but some of it is identifiable, so we want to be very clear about the purposes for collecting this data and the ways it is being used. There are 4 touch points in which data may be collected:

1. Our websites

Non-identifiable information is collected when visitors enter our websites. This information may include IP address, browser and operating system types, pages visited and other statistical data. We collect this data to learn more about the way users interact with the site and help improve it.

2. Our account system

When registering to Services, opening an account on our website or contacting us, you agree to provide personally identifiable information such as name and/or email address. We use this information to guarantee secured use of our Services and to contact you with information about our Services. Users who register to our paid Services are also requested to provide payment information, such as credit card details.

3. Our Services

Non-identifiable and identifiable information about our users' clients ("Clients") may be provided to us by users of our Services. This information may include IP address, browser and operating system types, actions, events and other statistical data but may also include identifiable information about the Client such as name and/or email address. We collect this data to faciliate communication between our users as part of our Services.

4. Developer-to-client communication

Non-identifiable and identifiable information about developers and their communication with clients (and vice versa) may be monitored or recorded for quality assurance purposes, but will be deleted either immediately or within 1 business day. It will never be shared, sold or used outside of the Services.

Use of Cookies

In touch points 1 and 2 we are using cookies to collect non-identifiable information. You may block cookies if you choose to, but it might affect some of our websites' functionality. Please refer to your browser settings to see how cookies can be filtered or blocked.

Third party services

We are using third party services such as Google Analytics and Facebook to help us in our marketing and advertising efforts. They help us advertise our products and reach, target and re-target relevant users. Each of these services provides information on their privacy, security, data collection and distribution policies on their own websites.

Sharing information

We are not in the business of selling personally identifiable information. We consider this information to be a vital part of our relationship with you. However, we may disclose personally identifiable information if required to do so by law to comply with a legal obligation, protect or defend our rights or protect against legal liability.

Email communication and support requests

Periodically, we may choose to send news, bulletins, educational materials, marketing materials, or other information to you, and will use personally identifiable information to send such communications.

Security

We take all reasonable steps to protect personally identifiable information and prevent such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free, please keep this in mind.

Policy updates

We may, from time to time, update this Privacy Policy. We encourage you to periodically review this page to be informed of changes. Your continued use of our Websites and/or Services after such modifications indicates your agreement with the modified Privacy Policy.

Updated: Sep-26, 2021

Contact

Our team is ready to provide support whenever you need it

Email

Send a message at team@payymail.com

Live chat

Chat with a live agent by clicking the chat icon

Phone

Call us Mon-Fri, 9-17 (GMT+2) at +972-544545097 or anytime on WhatsApp

Address

Kehalim Ltd.
POB 7233,
Tel-Mond 4060000
Israel